tag:blogger.com,1999:blog-4514003879443285921.post6447488986540832372..comments2023-08-11T11:21:05.479+01:00Comments on ALLYGILL.CO.UK: When Measurement Programmes go Viral...Ally Gillhttp://www.blogger.com/profile/08266980121207923495noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-4514003879443285921.post-28689092558051246662010-11-14T07:59:21.535+00:002010-11-14T07:59:21.535+00:00PS No "tweet this" button?PS No "tweet this" button?Bob Marshallhttp://twitter.com/flowchainsenseinoreply@blogger.comtag:blogger.com,1999:blog-4514003879443285921.post-37268350901302870322010-11-14T07:57:47.983+00:002010-11-14T07:57:47.983+00:00I'm all for valid, useful data. But I'd pl...I'm all for valid, useful data. But I'd place the emphasis on "valid" and "useful", and deemphasise "data". By this, I mean, go seek out information on what's really happening and "how things really work around here" (go to the gemba) and use THAT knowledge as the basis for decisions. <br /><br />The few times I'd use numeric data (i.e. metrics) is to help the poor human brain see trends, such as in SPC Control Charts, burn-down charts, etc., and otherwise make opaque facts visible and accessible.<br /><br />HTH<br /><br />- BobBob Marshallhttp://twitter.com/flowchainsenseinoreply@blogger.com